Universal Laundries Employment Opportunities

Thank you for your interest in working with Universal Laundries, LLC. We are always looking for talent to join our growing team. If you feel you meet the criteria outlined in any of the detailed descriptions below, please feel free to email your resume and cover letter, with the position you are interested in to hr@universallaundries.com

Field Service Technician
All Field Service Technicians must be able to work independently with little supervision. Field Service Technicians must be able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job. They must also possess superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers. A clean driving record is a must, and periodic DMV records checks will be mandatory, as you will be responsible for operating a company paid for vehicle. Experience is a plus, but not mandatory. Qualified individuals will be responsible for providing field maintenance services on a route basis. Position also involves maintaining customer relations, heavy lifting up to 60lbs. and performing other duties, as required. We’re looking for experienced individuals capable of diagnosing and servicing a wide range of commercial machinery. Experience with Laundry Equipment is a plus. Must have a knowledge of electrical circuits/diagrams and trouble shooting abilities, a high school diploma (or equivalent).

Sales Representative
Scheduling appointments, meeting existing customers in order t o review product requires, and to determine other opportunities. Effective planning to conduct sales presentations by meeting customers physically on daily basis. Designing professional presentations of company products or services while on-site. Liaising between the company and the customers for up-to-date condition on pricing, service and latest product release launches. Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Performing updating and maintenance of accounts of customer including contact names and numbers for future sales. Providing product quotes to customers as needed. Capable of preserving confidential or sensitive information. Effective time management, organization and multi-tasking skills. Special people skills to deal with customers and an outbound personality. Able to prospect non-member accounts. Very strong communication skills in writing and verbal. Very good team player and should work well under pressure. Proficient in Mac based programs and basic Office Word, Excel, Powerpoint and electronic mail. Bachelor’s degree in sales or marketing related field from an accredited institution.

Answering telephone calls, determining nature of incoming call and directing caller to appropriate department or individual.  Receiving inquiries and releasing information in compliance with the organization’s policies and procedures. Receiving, sorting, and distributing mails as directed and operating computer, office machines, copier, etc., as directed. Assisting department directors in regular administrative matters such as, typing correspondence, reports etc. Demonstrating compassion and respect in every interaction. Attending in-service training sessions and staff meetings, as directed. Knowledgeable of appropriate procedures to handle confidential information. Strong organizational and communication skills. Should be polite, friendly, tactful and well presented. Interest in helping and working with customers. Should be calm and patient. High school diploma or general education from an accredited institution. Interest in customer service activities.

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